Retail and shopping centre cleaning
Floors, shopfronts, shelves and surfaces done before the doors open. Mobile crews on fixed routes cover several addresses — one coordinator and one invoice for the whole chain.
The store is clean before the first customer walks in.
We agree the schedule and checklist for each address during the site visit. The coordinator checks the work in two audits a month.
Before opening
- Floors machine-scrubbed
- Shopfronts, entrance doors and sills
- Checkout areas and counters
- Shelves and surfaces
Back of house
- Stockrooms and loading docks
- Staff rooms and kitchen
- Washrooms and consumables
- Waste taken out
For store chains
- A crew assigned to each address
- Fixed routes and times
- One invoice for the whole chain
- Photo report after audits
Add to the same contract
- Weekly or monthly deep cleans
- Window and facade washing
- Grounds and snow clearing
- Cleaning after refits
A fixed price per store, per month.
We price each address after a site visit: floor area, floor type, opening hours and how often we clean. Chains get one offer and one invoice.
Prices exclude VAT. Materials and equipment are included. A paid trial period comes before the contract; minimum term 3 months, then 30 days' notice.
Grocery chain, Riga
Problem: Windows, floors, shelves and surfaces had to be cleaned between 6:30 and 9:00. Four addresses, every day.
Fix: Four mobile crews, each assigned to its own store: machine scrubbing every day and a deep clean once a week.
Every store opens clean.
Before the first customer
We build the schedule around your opening hours: the crew finishes before the doors open.
One coordinator
A person assigned to your site and always reachable: scheduling, monthly reports and invoices from one point of contact.
Crews on our payroll
No constant rotation of subcontractors. All staff are trained and take professional development courses regularly. Average experience in cleaning: 5 years.
Our own equipment
Scrubber machines, vacuum cleaners, lifts for window cleaning, mobile scaffold towers, EU-certified chemicals.
From first call to a permanent crew in four steps.
Request
Send a request on this page, message us on WhatsApp or call. Tell us the scope — square meters, number of rooms or event days.
Free site visit within 24 h
We spend 20 minutes on site, take exact measurements and answer all your questions.
Fixed price + paid trial period
We fix the price in writing. During the trial period you see our work on your site, then decide on the contract.
Contract & permanent crew
The same people on every visit. SLA, two audits a month, one coordinator.
If it's not in the contract, we don't promise it.
Every line below appears word for word in the service agreement. The draft agreement is available on request.
- Response to requests
- ≤ 2 h, business hours
- Staff cover
- within 24 h, briefed
- Quality checks
- 2 audits / month + photo report
- Insurance
- civil liability up to €1 000 000
- Materials & equipment
- included in the price
- Key & access handling
- signed protocol, access log
- Invoicing
- one monthly invoice, 10-day payment terms
Retail cleaning: common questions
Can you work outside our opening hours?
Yes. We fit the schedule around your operation: shops before opening, offices after the last employee leaves, production between shifts (or during operation if it does not get in your way), hotels right after guests check out. The cleaning window can be at any time of day, including nights, weekends and public holidays. Fixed off-hours schedules carry no surcharge.
Will the same people clean our office every time?
Yes. A permanent crew is assigned to your site and any change requires your approval. Our staff have 5 years of cleaning experience on average.
What if a crew member is sick?
A briefed replacement from our reserve pool arrives within 24 hours, working from the same site checklist. Our coordinator lets you know in advance.
How do you handle keys and alarm codes?
We work under a signed key handover protocol: keys are stored sealed at our office, every visit is recorded in an access log, and alarm codes are stored encrypted and known to no more than two people. You can revoke access on the same day.
How does invoicing work?
One invoice a month, 10-day payment terms, e-invoicing available. Equipment and cleaning materials are in the price; washroom consumables are invoiced separately at cost.
Do you work with tenders and public procurement?
Yes. Send the technical specification and the site list and you get a written offer within 48 hours, with the insurance certificate, company registration documents, SLA summary and reference letters attached in the format your procurement team needs. We quote in Latvian, Russian or English.
How fast can you start?
A free 20-minute site visit within 24 hours, a fixed offer the same day, and a paid trial period before the contract is signed. The crew typically starts on your site 24 to 72 hours after the first call, depending on how quickly shifts, keys and access can be arranged.
Tell us about your site and we'll give you a price today.
Free site visit, then a paid trial period before the contract. Office hours 8:30–19:30, crews around the clock.
+371 28 702 006 hello@luks.agency